Elite Relationship Manager

Elite Relationship Manager needed for a leading bank in Kuwait.

Job Requirements:

  • Bachelor’s Degree in banking relevant discipline.
  • Professional banking qualifications.
  • Good understanding of Retail Banking products and services.
  • Good knowledge of Retail Banking practices and processes.
  • Minimum 5 years of relationship management experience in Retail Banking.
  • Minimum Experience 3 years in Affluent Banking, or in supporting relationship management.
  • Excellent sales and customer service skills.
  • Fluent in Arabic and English.

Job Responsibilities:

  • Efficiently manage high worth clients, providing high end services and maximizing profits along with creating good will for the bank.
  • Corporate governance: Ensure all divisional activities comply with corporate governance & regulatory/legal frameworks.
  • Customer Satisfaction: Ensure client satisfaction with all products/services offered.
  • Business Development: Coordinate when needed with product specialists in different businesses to push for products.
  • Exercise Organization: Conduct KYC exercise.
  • Sales: Deliver sales of products and services. Prepare sales plans in order to meet established targets. Ensure that relevant products are sold to customers based on customer risk profiles.
  • Enquiry Management: Respond to client enquiries and request
  • Clients Management: approach new clients by offering new products, services  and providing continuous customer service.

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